FAQ
CONTACT USYOU'VE GOT QUESTIONS, WE'VE GOT ANSWERS ON ANYTHING POKEWORKS
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Does Pokeworks use cage-free eggs? -
What if I activate a reward but don’t use it within the activation window? -
Do I get points for gift card purchases? -
Can I earn points and redeem rewards at any Pokeworks location? -
Do my $9 rewards expire? -
If I have multiple $9 rewards, can I redeem them all at once? -
What if I forget to scan my account QR code at the register? -
How do I earn points for my Pokeworks order? -
What if I don’t have an Apple or Android smartphone? Am I excluded from this program? -
Do you have vegetarian, vegan or gluten-free options? -
How much food do I get in my catering order? -
Can I customize my poke bowl? -
Is setup included in my catering order? -
Can I get Pokeworks delivered to my address? -
How much is delivery? -
Can I track my order? -
Can I cancel my delivery after I’ve submitted my order? -
Can I buy a gift card online? -
Can I return a gift card? -
How long will my order take? -
I had a problem with my delivery. Who can I talk to? -
How can I inquire about a position with pokeworks? -
How does the Pokeworks Rewards program work? -
Where can I find nutritional information? -
How do I order catering? -
Can I customize a catering order?