
FAQ
CONTACT USYOU'VE GOT QUESTIONS, WE'VE GOT ANSWERS ON ANYTHING POKEWORKS

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Does Pokeworks use cage-free eggs?
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What if I activate a reward but don’t use it within the activation window?
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Do I get points for gift card purchases?
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Can I earn points and redeem rewards at any Pokeworks location?
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Do my $9 rewards expire?
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If I have multiple $9 rewards, can I redeem them all at once?
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What if I forget to scan my account QR code at the register?
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How do I earn points for my Pokeworks order?
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What if I don’t have an Apple or Android smartphone? Am I excluded from this program?
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Do you have vegetarian, vegan or gluten-free options?
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How much food do I get in my catering order?
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Can I customize my poke bowl?
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Is setup included in my catering order?
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Can I get Pokeworks delivered to my address?
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How much is delivery?
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Can I track my order?
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Can I cancel my delivery after I’ve submitted my order?
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Can I buy a gift card online?
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Can I return a gift card?
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How long will my order take?
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I had a problem with my delivery. Who can I talk to?
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How can I inquire about a position with pokeworks?
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How does the Pokeworks Rewards program work?
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Where can I find nutritional information?
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How do I order catering?
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Can I customize a catering order?